Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.

Out of Pocket Rates

Licensed Clinicians 

Insurance

All of our licensed therapists are in network with BCBS and its affiliates, and many of our therapists are in network with Evernorth (previously known as Cigna). Some therapists may be in network with other insurances individually, which is indicated on their bio page. Our therapists in training (interns and practicum students) are not in network with any insurance companies. 

Depending on your insurance plan, the amount owed for sessions can range from close to the full cost if you have a deductible for mental health (often ranging from $100-$117), a copay (a flat fee for the session cost, usually ranging from $10-$50 a session), or a coinsurance (a percentage of the session cost, usually ranging from $10-$50 session).

You can find EOBs (Explanation of Benefits) in your insurance member portal or by calling the member services on your insurance card.  

We recommend asking the following questions to your insurance provider to help determine your benefits:

• Does my health insurance plan include mental health benefits?
• Do I have a deductible? If so, what is it and have I met it yet?
• Does my plan limit how many sessions per calendar year I can have? If so, what is the limit?
• Does my plan require a preauthorization or referral from a primary care provider in order for my services to be covered? 

Copays or deductible costs should be paid within no more than a week of your session and/or before your next session, whichever comes first. This policy has some flexibility on a case by case basis that needs to be discussed with your therapist in advance. 

If your chosen therapist is not in network with your insurance, you have the option of paying out of pocket without going through your insurance company at all. This means paying the full cost of the session upfront at the rates listed above. 

If you have one of the plans listed below, your insurance accepts providers credentialed by the Carefirst or Cigna network, but is not actually administered by the Carefirst or Cigna. It is administered by a third-party company. We do not submit claims for third-party plans. As we are considered part of the provider network accepted by Carefirst/Cigna, you will be charged our contract rate with Cigna/Evernorth. After services are rendered and payment is received, we would be more than happy to provide you with a superbill so that you may submit claims for the therapy sessions you receive at HoneyB Wellness. We can provide these on a weekly, biweekly, monthly, or quarterly basis for you depending on how frequently you would like to submit claims. You should still be able to receive reimbursement for most or all of the session fee after your deductible has been met, but this is based on your individual plan coverage. For example, if you normally pay a 10% coinsurance to us, you should be eligible to receive reimbursement for 90% of the contract rate by your insurance plan after your payment to us. If for whatever reason HoneyB Wellness is reimbursed instead of you, we will provide an account credit and/or reimbursements within 1 week of the payment registering in our system.

Cigna Third Party Plans

Wellfleet

EHP/JHHC

Allegiance

Providence Health Plan

Healthgram

Self Insured Service Company

Loomis Company

 

Carefirst Third Party Plans

Carefirst administrators

Allegeant

Cancellation/Reschedule Policies and Late Cancellation/No Show Rates

We understand that sometimes things come up! If you need to cancel or reschedule your session, please give us no less than 24 hours notice. This is necessary because a time commitment is made to you and is held exclusively for you. Having advanced notice gives us the opportunity to schedule other clients in the unused time.

Should you need to reschedule with less than 24 hours notice, rescheduling your session within the week may be possible without being charged the late cancellation fee (see out of pocket rates chart for late cancellation/no show fee amounts; late cancellations and no shows are not covered by insurance). This is per your therapist’s discretion and we encourage you to discuss this with them. Many of our therapists have flexible schedules and will do our best to ensure you are given the times you need! 

Payment

HoneyB Wellness requires a credit card on file before your first session. Other forms of payment may be discussed on a case by case basis. A $10.00 service charge will apply for any checks returned for any reason for special handling. 

Other Questions

You are welcome to look over all HoneyB’s client policies, which will be available on our website soon. Otherwise, please contact us for any additional questions you may have. We look forward to hearing from you!